Shipping policy

1. Shipping Rates and Delivery Time:

  • All shipping rates may vary and will be calculated at checkout.
  • Delivery times vary depending on the destination. Domestic orders typically arrive within 5-10 business days, while international orders may take 9-16 business days. Please note that these are estimates and actual delivery times may vary.

2. Order Processing:

  • Orders are typically processed within 1-3 business days of receiving payment. During peak seasons or sales, processing times may be slightly longer.

3. Shipping Carriers:

  • We primarily use UPS for shipping our orders. However, we reserve the right to use alternative shipping carriers based on factors such as destination and package size.

4. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order.

5. International Shipping:

  • International customers are responsible for any customs duties, taxes, or fees incurred during shipping. We are not responsible for delays caused by customs processing.

6. Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to attempt to resolve the issue.

7. Address Accuracy:

  • It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.

8. Shipping Restrictions:

  • We currently do not ship to APO/FPO addresses.

9. Shipping Costs and Promotions:

  • Shipping costs are non-refundable. Promotional offers such as free shipping are subject to change or discontinuation at any time.

10. Holiday Shipping:

  • During peak holiday seasons, shipping times may be longer than usual due to increased demand and carrier delays. We recommend placing your orders early to ensure timely delivery.

11. Contact Us:

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at chronoapparel.co@gmail.com.

Note: This shipping policy is subject to change without prior notice. By placing an order with us, you agree to abide by the terms and conditions outlined in this policy.